Shipping & Delivery
We offer FREE Standard Shipping on our orders within Australia. We also have the option to pay $11 for Express Shipping.
Please allow 2 - 4 business days for orders to be dispatched. Delivery takes an additional 2-14 days, depending on where you live. Please note all delivery times are estimates and unfortunately we can not take liability if the package arrives to you outside of these time frames.
For all orders bought off our website we take pride in how we package our pieces for delivery. If there are any issues, with items broken please notify us within 48 hrs of purchase.
Tracking your order:
You can track your order via Australia post, your tracking number will be provided in your confirmation email. If you do not receive your tracking details, please contact our team directly via email firstname.lastname@example.org.
If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you.
In the unlikely scenario where the product you have purchased is unavailable we will contact you immediately. If the transaction has been processed we will reverse the payment. We will then inform you when the product will be back in stock.
International delivery typically takes 1-3 weeks - Subject to Covid outbreaks
All prices listed on our site are charged to your credit card in Australian dollars (AUD).
Delivery times are an estimate only and the label will not be liable for any reasonable or unavoidable delay in delivery.
Taxes & Duties:
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages. LOLAKNIGHT is not responsible for any delays.
All prices listed on our site are charged to your credit card in Australian dollars (AUD) . The bank that has issued your credit card determines the exchange rate that you will be charged, but it should match closely with the current rate.